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"The hotel is beautiful and the location is perfect. "

"Very nice place, good location friendly staff totally recommend Looking forward too get back soon "

"Hotel is ok, bathroom was very old, no shower cabin, installations from the 90s"

"A 4* hotel this is not. It's OK if you're just looking for a place to crash in Borovets but it's on the outskirts of town (10 min walk to town if you're not in ski boots). Has a sauna but no jacuzzi or steam room and the pool is not really big enough for swimming properly. Breakfast was average if you got there reasonably early but by 8am everything on the hot counters is cool and doesn't get replaced."

"Service was good, in a quiet area, food was good. "

"The hotel is a little dated and would benefit from a refurbishment, but the staff were excellent and the breakfast was great. The location is superb, with plenty of facilities and convenient parking. Outstanding value for money too, as our stay was very inexpensive. If you’re looking for something modern and stylish this may not be the place, but for value it’s hard to beat."

"We always enjoy the uniqueness of the place. Its location is great and the facilities are also good. We noticed an obvious uplift in food quality this year. "

"Great hotel, very helpful staff, perfect location, beautiful. "

"Nice property, clean and comfortable. Staff always happy to help"

"Very nice stay good food good service "

"Everything was perfect"

"VERY NICE PLACE.THE STAFF VERY FRIENDLY AND COMPETENT.THE SWIMMING POOL FANTASTIC.THE FOOD WAS EXCEPTIONAL.THANK YOU FOR EVERYTHING."

"Room was cold, food cold, staff rude"

"No cleaning no enough food in the morning breakfast old rooms and treat you very bad "

"The property is great and the staff is very friendly "

"Whilst further out of the centre than say the Flora, easily walkable and accommodation is clean and very warm. Thoroughly recommend the location. Feedback and local support also very good."

"Toilet not flushing, mould on the walls, 2nd room didn’t even have a bed, it was a fold out couch from last century, not possible to put any items from the bar on the room, reception tried to charge us for the night which we had paid for online"